Confidential. Free. No legal names required.

How can we help?

Pick the path that fits your situation. Each form goes to a small, trusted team — not a public inbox.

General help

Immigration emergencies, mental health, or community crisis

Confidential intake for situations that need attention now. No legal names or addresses required.

Case-management referral

Pathway to Hope — sustained, one-on-one support

Share a few details and a case manager will follow up to walk alongside you or someone you care about.

File a grievance

A concern about how BCCPA staff or volunteers treated you

Reviewed by the Executive Director and the Pathway to Hope coordinator. Every grievance gets a response.

Not sure which form fits? Start with general help and our team will route you to the right place. In a life-threatening emergency, call 911.